IQ Option APP: Download, Update, Problems & Solutions

Update the antivirus installed on your computer. Add the IQ Option client to your antivirus exception. After that, you will be provided with Instant Account Access.

If a dialog box appears asking you to update your video card driver during installation or when you start the application, the current drivers may not support the OpenGL configuration used by the application. To solve this problem, you need to go to the video card manufacturer’s website (using the hyperlinks in the dialog box), download and install the drivers for your video card model. If the problem persists after following these steps, it may indicate that your graphics card does not support the required OpenGL configuration.

Check a few things: free RAM on the device, whether a ban on downloading applications is set, whether the connection to a Wi-Fi network or mobile network is correct, whether your version of the device meets the system requirements. If this does not help, try restarting your device or downloading the app on another device.

Please check internet connection, if necessary, restart smartphone or tablet or any anoter device and router. You may also have a VPN turned on, it slows down your internet speed. You may also have a lot of background programs or other downloads open. In this case, close some of them.

This is usually due to insufficient free disk space or an inappropriate version of the operating system.

Most likely your application has already been updated or you do not have enough memory on your device. Please try to clear the memory and try again.

It is possible that a technical internal error occurred during the update. Try uninstalling the app and installing it again after restarting your device.

If the application constantly crashes, an incorrect installation may have occurred. Try uninstalling the app, clearing the cache, updating the software if necessary, and reinstalling the app. Also check your system for viruses.

If you understand that the connection error affects more than just your IQ Option account, pay attention to your internet connection. Try restarting the router, computer and check the network connection settings. If this does not help, contact your Internet Service Provider.

You are entering an incorrect system username or password. Check the input language and the correctness of your data. If you have forgotten your email address, you can log in with Facebook or Gmail. If you have not created these accounts, you can create them when you register on the IQ Option website. As a last resort, if you have forgotten your email address and there is no way to sign in with Google and Facebook, you should contact customer support ([email protected]).

It is possible that the device’s RAM is being used by other processes. In this case, it is recommended to forcibly close/stop unnecessary programs. Also try to empty the cache: in the “Settings” section, go to “Applications”, open the idle application again, select “Memory” – “Clear Cache”.

It all depends on the error. Try reinstalling the app, clearing the cache and rebooting your device. Try also to check your device for viruses and install the application again.

Most likely at this moment something is being updated or downloaded on the device. It is also possible that you have started too many processes at the same time (including background ones). As a result, they lack resources. If after a while the application still hangs, then try to forcibly close the application and open it again, such an error can periodically occur in any application.

It is also possible that you have started too many processes at the same time (including background ones). If the program does not respond for a long time, forcibly close it and open it again. Also, if the problem persists, just reinstall the application.

Check other applications. If all applications do not work correctly, the problem is most likely in your device. The main reason is the insufficient amount of RAM on the gadget, which, when the application is launched, is necessary to load it. When users use different applications, when they are turned off, they go into the background and wait for further work. To ensure that they load faster next time, applications in RAM save their work. If the black or white screen only appears in the IQ Option app, reinstall it.

If the application is not supported by the system version, then update the software. If it’s a system failure, start the download again. If the reason is Incorrect assembly of the application and the developer made a mistake at the time of building the program or did not activate additional functions, then during the installation process a message will appear stating that the application cannot be installed. Then you need to download the program from another source or write to IQ Option technical support.

First of all, it is worth checking whether the Internet is turned on on a smartphone or tablet, and also make sure that it works stably and gives sufficient speed. Also check if your software version matches the required one. Also, a common cause is an elementary lack of space on the drive, in this case, please clear the required amount of memory.

First of all, it is worth checking whether the Internet is turned on on a smartphone or tablet, and also make sure that it works stably and gives sufficient speed. Sometimes simply restarting your phone solves the media loading issue.

Go to the device settings and in the notification menu, configure them properly. Also in the IQ Option application, you can set up notifications about changes in the price of an asset.

Go to the history of your transactions and check if all transactions are reflected. If you see an error, please contact support with a description of the problem. If you replenished the balance recently and do not see the funds on the account, then these may be technical delays that depend on the payment system or bank. Usually, funds are credited to the account instantly, but the provider may increase the time.